Find the right context. Even when the words differ.
A product code needs an exact match. A business question needs meaning. PrivacyFirst brings both into hybrid search, so your people and agents can find relevant company knowledge without choosing one approach over the other.
Two ways to recognize the same question.
Lexical and sparse retrieval help preserve specific names, terms and identifiers. Dense retrieval finds related meaning when a question and a source use different language.
Hybrid retrieval combines these signals into a ranked set of results. Match evidence helps explain relevance; rank is not a guarantee that a result is correct.
A name to match. A question to understand.
Illustrative question: “What changed in the Northstar renewal process?” Exact terms help find Northstar references. Meaning helps surface related guidance about contract extensions, approval steps and account handovers.
Review the relevant sources, then use authorized context in an answer or a scoped agent task. The example explains the retrieval approach; it is not a measured search result.
Relevant also means permitted.
Knowledge reads respect the requesting person’s access and the configured scope. Connected sources differ in their sync, live-access and permission behavior, so evaluate the sources your team will actually use.
Choose private deployment, including isolated operation with private models. Define the network, identity and model boundary for your environment.
Test it with the questions search misses today.
Bring an exact identifier, a paraphrased question and a question that should have no answer. Compare useful results and inspect the supporting sources.
Include two people with different access, a recently changed document and the next task an agent should perform. Assess relevance, freshness, permissions and usefulness together.
Bring a question your team keeps asking.
We can explore the relevant sources, the retrieval approach and the next useful task with you.